FAQ

I Staying rules

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1. Registration of the settlement is given by the guest giving a passport to the community and a 100% payment for the entire period of staying in Verholy Relax Park hotels (far hotels).
2. The hour of arrival (settlement) is about 15:00, the hour of arrival is about 12:00 after the first hour.
3. At the end of the visit from the declared date, the sum of the non-corroded service of the guest does not receive compensation.
4. Payment for overbooking is carried out at an affordable rate per hour for overbooking in a hotel for the entire application period.
5. Zgіdno under the Code of Ukraine, Statute 268, tourist zbіr in the range of 23 UAH. 62 kopecks. for residents and non-residents of the country - during the whole period of staying in the hotel (without the allowance for PDV) not to enter the accommodation plan and to be paid by the guests additionally. If there is evidence of information about the provision of guests, they will be charged with the payment of a tourist fee.
6. Payment for additional services is carried out in the general community of the standardized price-list.
7. Moving children in children younger than 6 years of age with dad does not pay additional fees, without a supplementary ride. The re-purchase of children over 12 years of age is paid in the general society of the standardized price list. The transfer of children from 6 to 12 years is paid at the rate of additional skiing.
8. Early check-in from 6:00 to 14:00 and new trips until 19:00 to be paid additionally in the range of 50% of the cost of staying in hotels. When you arrive at 19:00, payment is made for the additional payment. Sleepers do not enter the early check-in party.
9.Vyklyuchal for the front housekeeping and in the presence of vilnye motels in the hotel, guests can continue their transfer. The hotel has the right to inform the guest in the settlement / stay without giving a reason and explanation.
10. About the change of the agreed date and hour of the visit, it is necessary to visit the Reception hotel not more than 96 hours before the opening hour.
11. In case of an out-of-date visit, or in case of a visit, the turning of pennies is carried out when you think about your decision at the Reception, the hotel has not been less than 96 hours.
12. For the interests of government security, it is recommended not to ask for a room / chalet of little-known people.
13. Prokhannya dbajlivo is introduced to the lane complex. At the vipadku navmisnogo / hate psuvannya / vtraty lane complex, the payment is contracted according to the approved price list.
14.Quick speeches are recommended to be kept in the hotel safe. If there is a safe in your room, you can put your speech in the safe, which is located at the reception of the hotel. The administration of the complex does not bear the opinion of the speech that is not kept in the safe at the reception of the hotel.
15. Prokhannya with the help of attendance to all guests, do not allow noise in the rooms / chalet at 23:00.
16. Buried house of Tyutyunovy virob and hookah in the rooms of the hotel / chalet.
17. It is necessary to follow the rules of anti-fire safety, sanitary hygiene. Get in the rooms of easy borrowing and vibration-free speech, as well as vikoristovuvati on the territory of fireworks, poppers, confetti, serpentine and be-like pyrotechnical virobi. In case of violation of the rules of anti-fire safety, the fine is 20,000 hryvnia.
18. On the territory of the complex it is forbidden to bring / bring food products, alcoholic and non-alcoholic drinks, and the position of the territory of the complex.
19. If the air conditioner has been reduced for maximum cooling / heating, the hotel should close the windows and doors in the room / chalet where you are staying.
20. Zalishayuchi room / chalet with meta zapobіgannya / psuvannya lane, vitrat power, and also for the sake of special safety, be weasel, close the water taps, windows, vimknit light / television If you leave your number, be sure that your magnetic key card is not in the power pocket.
21. On the day I will go to the hotel for organizing your visit and the residual amount for giving the service, going to the Reception hotel 30 minutes before the hour.
22. Moving food (up to 12 kg) in the hotel is allowed only on the territory of the chalet 1,2,3,4,5 and Cottages Premium for additional payment at the size of 650 UAH. Perebuvannya creatures at the іnshikh categories is fenced. The introduction of guest zones on the territory of the complex, the Food & Forest restaurant and the stables are fenced.
23. Guests can enjoy parking on the territory of Verholy Relax Park. The administration of the complex is not responsible for the price of speeches of the guests who are not in the cars.
24. When a service is booked to a massage and a cinema-sports complex, about the service, the guest needs to go to the reconstruction stage 2 or more years before the service arrives. Once you have an unfortunate view of the service, it will be seen outside the service of the hotel.
25. For the sake of safety on the territory of the restaurant, active children (bigati and stribati) are fenced in, as well as bring in those scooters, gyroscooters, bicycles.
26. If you have lost the key - a fine of UAH 200.
27. Penalty for breaking the rules for overbuying - 5000 UAH.
28. Upon settling, the guest will get the VerholyWellness card. A card is given є with a deposit for the removal of a towel / set of makhri. Kozhen times, vіdvіduuchi
29. To make a reservation at a hotel, be it a service, it is necessary to provide a contact information about guests (PIB, contact phone number, email address). Booking is relevant for three bank days at the time of the formation of a rakhunku. At the vipadku as 100% payment did not reach the hotel, the reservation was canceled. Anulyuvannya bronyuvannya without penalties shall be received 96 years before arrival. At the end of the year, for 96 years, at the end of the year, at the end of the day (no - show) 100% of the room rate for the first additional stay.
30. Vykoristovuvati stone is buried on the territory of the Chalet not for the sake of recognition. That is to carry out a self-contained raspal.
31. In the case of the inflicted shkodi, yak to produce up to the number of numbers that will stop selling on the next step, rally a fine in the size of the number of numbers
32. The development of respiratory illnesses to the guest will be seen at the settlement.

II 1. Registration of the settlement

icon arrow
1. Registration of the settlement is given by the guest giving a passport to the community and a 100% payment for the entire period of staying in Verholy Relax Park hotels (far hotels).
2. The hour of arrival (settlement) is about 15:00, the hour of arrival is about 12:00 after the first hour.
3. At the end of the visit from the declared date, the sum of the non-corroded service of the guest does not receive compensation.
4. Payment for overbooking is carried out at an affordable rate per hour for overbooking in a hotel for the entire application period.
5. Zgіdno under the Code of Ukraine, Statute 268, tourist zbіr in the range of 23 UAH. 62 kopecks. for residents and non-residents of the country - during the whole period of staying in the hotel (without the allowance for PDV) not to enter the accommodation plan and to be paid by the guests additionally. If there is evidence of information about the provision of guests, they will be charged with the payment of a tourist fee.
6. Payment for additional services is carried out in the general community of the standardized price-list.
7. Moving children in children younger than 6 years of age with dad does not pay additional fees, without a supplementary ride. The re-purchase of children over 12 years of age is paid in the general society of the standardized price list. The transfer of children from 6 to 12 years is paid at the rate of additional skiing.
8. Early check-in from 6:00 to 14:00 and new trips until 19:00 to be paid additionally in the range of 50% of the cost of staying in hotels. When you arrive at 19:00, payment is made for the additional payment. Sleepers do not enter the early check-in party.
9.Vyklyuchal for the front housekeeping and in the presence of vilnye motels in the hotel, guests can continue their transfer. The hotel has the right to inform the guest in the settlement / stay without giving a reason and explanation.
10. About the change of the agreed date and hour of the visit, it is necessary to visit the Reception hotel not more than 24 years before the opening hour.
11. In case of an out-of-date visit, or in case of a visit, the turning of pennies is carried out when you think about your decision at the Reception, the hotel has not been less than 96 years old.
12. For the interests of government security, it is recommended not to ask for a room / chalet of little-known people.
13. Prokhannya dbajlivo is introduced to the lane complex. At the vipadku navmisnogo / hate psuvannya / vtraty lane complex, the payment is contracted according to the approved price list.
14.Quick speeches are recommended to be kept in the hotel safe. If there is a safe in your room, you can put your speech in the safe, which is located at the reception of the hotel. The administration of the complex does not bear the opinion of the speech that is not kept in the safe at the reception of the hotel.
15. Prokhannya with the help of attendance to all guests, do not allow noise in the rooms / chalet at 23:00.
16. Buried house of Tyutyunovy virob and hookah in the rooms of the hotel / chalet.
17. It is necessary to follow the rules of anti-fire safety, sanitary hygiene. Get in the rooms of easy borrowing and vibration-free speech, as well as vikoristovuvati on the territory of fireworks, poppers, confetti, serpentine and be-like pyrotechnical virobi. In case of violation of the rules of anti-fire safety, the fine is 20,000 hryvnia.
18. On the territory of the complex it is forbidden to bring / bring food products, alcoholic and non-alcoholic drinks, and the position of the territory of the complex.
19. If the air conditioner has been reduced for maximum cooling / heating, the hotel should close the windows and doors in the room / chalet where you are staying.
20. Zalishayuchi room / chalet with meta zapobіgannya / psuvannya lane, vitrat power, and also for the sake of special safety, be weasel, close the water taps, windows, vimknit light / television If you leave your number, be sure that your magnetic key card is not in the power pocket.
21. On the day I will go to the hotel for organizing your visit and the residual amount for giving the service, going to the Reception hotel 30 minutes before the hour.
22. Moving food (up to 5 kg) in the hotel is allowed only on the territory of the chalet 1,2,3,4,5 and Cottages Premium for additional payment at the size of 650 UAH. Perebuvannya creatures at the іnshikh categories is fenced. The introduction of guest zones on the territory of the complex, the Food & Forest restaurant and the stables are fenced.
23. Guests can enjoy parking on the territory of Verholy Relax Park. The administration of the complex is not responsible for the price of speeches of the guests who are not in the cars.
24. When a service is booked to a massage and a cinema-sports complex, about the service, the guest needs to go to the reconstruction stage 2 or more years before the service arrives. Once you have an unfortunate view of the service, it will be seen outside the service of the hotel.
25. For the sake of safety on the territory of the restaurant, active children (bigati and stribati) are fenced in, as well as bring in those scooters, gyroscooters, bicycles.
26. If you have lost the key - a fine of UAH 200.
27. Penalty for breaking the rules for overbuying - 5000 UAH.
28. Upon settling, the guest will get the VerholyWellness card. A card is given є with a deposit for the removal of a towel / set of makhri. Kozhen times, vіdvіduuchi
29. To make a reservation at a hotel, be it a service, it is necessary to provide a contact information about guests (PIB, contact phone number, email address). Booking is relevant for three bank days at the time of the formation of a rakhunku. At the vipadku as 100% payment did not reach the hotel, the reservation was canceled. Anulyuvannya bronyuvannya without penalties shall be received 96 years before arrival. At the end of the year, for 96 years, at the end of the year, at the end of the day (no - show) 100% of the room rate for the first additional stay.
30. Vykoristovuvati stone is buried on the territory of the Chalet not for the sake of recognition. That is to carry out a self-contained raspal.
31. In the case of the inflicted shkodi, yak to produce up to the number of numbers that will stop selling on the next step, rally a fine in the size of the number of numbers
32. The development of respiratory illnesses to the guest will be seen at the settlement.
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